KotiCharge Privacy Policy

Effective Date: 13.05.2025

Welcome to KotiCharge! Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “App”). By using the App, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We collect the following types of data:

a) Personal Information

We may collect personal information you provide directly, including:

  • Name

  • Email address

  • Payment or invoicing details

b) Usage Information

Automatically collected data includes:

  • Charging history

  • Session duration and frequency

  • Preferences and settings

c) Device Information

When you use the App, we may collect:

  • Device model and type

  • Operating system

  • Unique device identifiers

d) Location Information

With your consent, we collect your location to:

  • Show nearby chargers

  • Optimize charging recommendations based on your geography

2. How We Use Your Information

We process your information for the following purposes:

Purpose Legal Basis (GDPR)
To deliver our services & manage accounts Contract performance
To personalize your experience Legitimate interest
To process payments and invoices Contract performance
To provide customer support Legitimate interest
To improve app performance and reliability Legitimate interest
To meet legal obligations Legal requirement

3. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to processing

  • Request data portability

  • Restrict processing in certain cases

To exercise these rights, contact us at info@koticharge.com.

4. Information Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Trusted partners who help us operate the App (e.g., hosting, analytics, or payment processors).

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: If KotiCharge is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that process.

5. Data Retention

We retain your data only for as long as necessary:

  • For the purposes described above

  • To comply with legal obligations (e.g., accounting or taxation)

  • Or until you request its deletion

6. Analytics and Tracking

We may use third-party tools such as Google Analytics to understand app usage, troubleshoot issues, and improve features. These tools may collect anonymized data about:

  • App sessions

  • Crashes

  • In-app behavior

You can opt out via your device settings if desired.

7. Scheduling and Notifications

To enhance your charging experience, the App may send push notifications related to:

  • Charging start/end times

  • Smart charging schedules

  • Energy price updates (if enabled)

You can manage these preferences within the App settings.

8. Children’s Privacy

KotiCharge is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission or storage is 100% secure.

10. International Data Transfers

If your data is processed outside the European Economic Area (EEA), we ensure that adequate safeguards (e.g., standard contractual clauses) are in place to protect your rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date. Please review this page periodically.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your data, please contact:
info@koticharge.com


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