Privacy Policy
Welcome to KotiCharge! This privacy policy describes how we collect, use, and protect your information when you use our mobile application or other services (collectively the "app"). By using the app, you agree to the terms of this privacy notice.
Updated 22.1.2025
1 Information we collect
- Personal data: Information you provide to us during registration or at other times, such as name, email address, and payment details.
- Usage data: We collect information about the use of our services. This includes charging data, duration of charging sessions, charging events, and other usage data related to charging.
- Device data: Information about the device you use to access our services. This may include, for example: model, brand, device type, software version, and device identity.
- Location data: With your permission, we may use your location data. This information is needed for the functionality of certain services, such as locating charging points near you.
2 How we use information
We use the collected information for purposes such as the following:
- To deliver and improve our services. Information is also needed, among other things, for processing payments and managing user accounts.
- To ensure a personalized user experience and provide customized content and recommendations.
- To contact you when necessary regarding the use of our services.
- To use the information to provide high-quality customer support.
- Developing app functionality and user experience.
- Our legal obligations and rights.
3 Information sharing
We may share your information in the following situations:
- Service providers: We may share your information with third-party service providers who ensure the optimal functioning of our services (for example, the payment processor).
- Legal obligations: We may share your information if local legislation or authorities require it.
- Changes in business: If KotiCharge Oy or a part of it is sold entirely or partially to another company.
4 Your choices
You can correct your personal and account details at any time in the KotiCharge app. You can decline the collection of certain data, but then some functions of the app may not work correctly. If you receive communications from us, you can opt out by following the instructions provided in those messages.
5 Security
We always use reasonable measures and data security to protect your information from unauthorized access.
6 Changes
Changes may be made to this privacy notice as necessary. The most current version with any changes can always be found on this page.
7 Contact us
If you have any questions regarding this privacy notice, you can contact us by email at info@koticharge.com.
Still have questions about privacy?
Check our FAQ section or contact our privacy team.